Welcome to Family Video.com. We are proud you have chosen us as your entertainment source for movie and game purchases online. By visiting our site, or purchasing merchandise here, you accept the following conditions as terms of use. Please read them carefully.

Privacy
Family Video appreciates your trust in sharing your vital information with us for the purposes of renting and purchasing products. By visiting our stores and websites, you accept the practices described. Family Video supports the Video Privacy Protection Act of 1988 and will use reasonable effort to require employee and business partner compliance with the Act. Please know that we collect and keep certain information about you (such as what movies you rent or purchase from us) to help us assist you better, but can delete such information if you request it.

Security
Our site administrator takes all reasonable steps to ensure that no unauthorized access to your information is granted by protecting the security of your information during transmission. Secure Sockets Layer (SSL) software encrypts the information you input.
The shopping cart software can collect and/or place both an IP Address and Cookies. This information is kept for the sole purpose of remembering you each time you return to our online store. This protects both you as the shopper and us as the store when identifying you and authenticating your purchases. This information will only be used in the case of site misuse.
In order to protect yourself against unauthorized access to your password and to your computer, be sure to sign off when using a shared computer.
FamilyVideo.com will take all reasonable measures to ensure that any information you provide confidentially is kept confidential. Therefore each time you make a purchase you will be asked to enter your credit card number. FamilyVideo.com does NOT sell or provide your customer information for use or profit to any individual, organization, agency, or corporation.

Family Video may use third party advertising technology vendors. These vendors use different types of technologies, including cookies and web beacons (1x1pixels) to collect non-personal information about visitors which would be used for the delivery of advertising on third-party sites."

E-Mail Communications
By ordering items from FamilyVideo.com, you consent to receive communications from us electronically. Electronic communications will satisfy any legal requirement as written notification; including notices, agreements, disclosures and the like.

If you would like to subscribe/unsubscribe from any of our mailerss, go to mailer.familyvideo.com to manage your subscriptions. You may also contact us at orders@familyvideo.com and we'll take care of the issue for you.

Shipping Policy
Click here to view our Shipping Policy.

Delivery
The time it takes to deliver an item direct to you is based on the availability of your item and the shipping method you choose.

Have Questions About Your Order?
For any questions regarding an existing order already placed with FamilyVideo.com, please contact: orders@familyvideo.com.

Return Policy:
Click here to view our Returns Policy.

Reliance on Information
Our site may include publications with technical inaccuracies or typographical errors that may be corrected as they are discovered at FamilyVideo.com's sole discretion. Additionally, changes will be made periodically to the information contained and maintained by FamilyVideo.com.
At any time, FamilyVideo.com reserves the right to make modifications, changes and/or improvements to our site or conditions of use. Price and availability information is subject to change without notice.

Children
FamilyVideo.com does sell children's products, however we do not sell products for purchase by children. Only adults over the age of 18 may purchase products from FamilyVideo.com.

Academy Awards
Academy Award(s), and Oscar(s), are the registered trademarks and service marks and the copyright property of the Academy of Motion Picture Arts and Sciences.